| Job Title |
Guest Relations Officer - Guest Services |
| Type of Position |
Full Time |
| Department |
Concierge |
| Position Description |
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Provide superior service to our guests (internal and external) at all times
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Handle arriving and departing guest luggage and assist guests at taxi queue or any related issues when required
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Be familiar with hotel features, service and operations and answer guests queries accurately
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Ensure the smooth operation of the working areas, lobby counters, conveyor belts, luggage storage room, dispatch office, taxi stands at both lobbies and traffic control including bus shuttles
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| Position Requirements |
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High School Graduate
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Good communication skill in Mandarin, Cantonese and English
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Be willing to work any day and night shifts
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Have a well-groomed appearance
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Ability to lift 30 kg and use a step ladder
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Basic knowledge of Microsoft Office such as Excel, Word and Outlook |
Apply On-line |
Apply On-line |
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E-mail a Friend |
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