| Job Title |
Guest Relations Officer |
| Type of Position |
Full Time |
| Department |
Front Office |
| Position Description |
-
Process the check-in and check-out processes in a timely and professional manner
-
Answer enquiries and resolve guest complaints, ensuring guest satisfaction
-
Handle and process cash transaction
-
Post as a Lobby Ambassador to welcome the guest, control the crowd and assist guests who requires direction
|
| Position Requirements |
-
High school graduate or equivalent vocational school graduate
-
Fluent English, Cantonese, Mandarin, knowledge of other language(s) eg Japanese, Korean is a plus
-
Be able to stand for long periods of time and willing to work on-shift
-
Have a well-groomed, professional appearance
-
Basic Word and Excel
|
Apply On-line |
Apply On-line |
|
E-mail a Friend |
|